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Annual survey feedback form Professionals/Employees: Overall feedback – Very Good

Annual survey Professional’s feedback: - Overall feedback - Good

The agency was able to follow through working with health professionals.

The agency was able to communicate heath needs and can put into care plans agreed actions for care staff to follow.

The managers always clear in communication and always transparent

The agency provided exceptional support to the service user and responded in a timely fashion to request and concerns raised. The carers went above and beyond what is expected from a home care agency to ensure the service user was adequately supported

Annual survey feedback form Employees: Overall feedback – Very Good

We have an opportunity to participate in meetings and in this forum, we discuss any changes with service users, and this build our confidence for practice.

We can discuss and contact the office for advice any time.