Annual survey feedback form Professionals/Employees: Overall feedback – Very Good
Annual survey Professional’s feedback: - Overall feedback - Good
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The agency was able to follow through working with health professionals.
The agency was able to communicate heath needs and can put into care plans agreed actions for care staff to follow.
The managers always clear in communication and always transparent
The agency provided exceptional support to the service user and responded in a timely fashion to request and concerns raised. The carers went above and beyond what is expected from a home care agency to ensure the service user was adequately supported
Annual survey feedback form Employees: Overall feedback – Very Good
We have an opportunity to participate in meetings and in this forum, we discuss any changes with service users, and this build our confidence for practice.
We can discuss and contact the office for advice any time.
2019: Service Users: Overall feedback - Very Good
Support to Young People aged 9 years to 19years (Children and Young People)
Support to Children and Young People
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Our organisation recognises the need to alleviate pressures to parents and guardians of Young people aged 15 years to 19years.
Our organisation works with other statutory and non-statutory agencies to fulfil the needs of the CYP.
Our organisation is committed to developing care plans that support person centred needs of the Young person / while recognising the role of the parents or guardian to facilitate safe care.
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What we provide for Children and Young People (CYP) :
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Support to Young people with learning disabilities requiring personal care.
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Support to Young People with autism requiring access to community facilities and leisure centres
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Supporting Young people requiring maximum support working towards their independence.
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