2020 Good care Campaign Week
2020 Good care Campaign Week
Good care Campaign Week
Every year in the last week of the month of February we celebrate the excellent service user experiences of receiving our services and we share these with others. Service users speak openly and express their views about how they have been supported with our teams and our systems.
2020 -- Good care Campaign Week
Service User A -
Rating -
I have been with this care agency since 2017. As a family we live far away from our mother. The care agency took our mum from another agency in November 2017. She had pressure ulcers and required regular repositioning.
The pressure ulcers healed within 3 months, completely as the carers followed all district nurses advice to prevent deterioration. We have witnessed the transformation of our mother.
The care staff communicate with us when they need anything to enhance the care of our mother. The involvement of this agency has given us peace of mind.